1. Help Center
  2. FAQ About SalonScale

Getting Started


Q: What do I need to get started? 

 A: All you need to use SalonScale is the app downloaded on any device (iOS or Android) and an active subscription created at www.salonscale.com

Q: How do I get my account set-up after I have signed up? 

  • Self-Guided Videos: Once you are signed up, you have access to a library of videos including demos and how-to's for set up and features. Find these in your dashboard at app.salonscale.com/tutorials. These can be shared with any of your stylists on Youtube too!
  • Setup Fee: This is a one-time optional setup fee of $149 that allows us to work with you one-on-one. With this, we will set your product lines and client lists for you, as well as have a 30-minute video conference to review all features to make sure you are set up for success.

Q: What is the setup fee?

A:  It's an optional onboarding feature that makes getting set up a breeze! We will take care of your color lines, client lists and your stylists as well as invite you to a 30-minute webinar where we will review all the amazing features of SalonScale to ensure you are set up for success. You will also have access to our amazing #SalonScaleMovement chat community.